1,I am very very happy with these guys. I have not experienced any of the probs listed previously. The customer service is top notch, always friendly and quick to respond. The deals are great for the price.
The only problem I have ever had with them was a threatening to suspend my account due to spam abuse, which was something that wasnt my fault at all. They worked with me very quickly to get it resolved and even do checking up to see if I had had any more issues with it.
I dont think you can go wrong with these guys, if you can understand we are all humans that is.
2,I don’t know where the other reviewers have been hosting, but I’ve been with Lunar for 4 years now and have experienced very little of their complaints. Only once or twice have I really ever had to talk to their support technicians due to erros, and both times everything was resolved over the phone in a matter of minutes!
Honestly, I’ve never been with another host and never would want to. Lunarpages’ customer support is amazing, respectful, and extremely fast. Their phone support is no longer 24/7 and not toll free, but if you send them an email that’s free and they’ve always gotten back to me in less than a few hours so waht’s the big deal?
They’re reliable and I’ve been here for a long time. Great price, never gone up for me (in fact, they lowered the price :D) and I contnue to get all the new offers they give to NEW customers. Love them and would always recommend them!!
3,After suffering the nightmare that is 123-reg in the UK, I have moved my sites, and most of my clients sites, to Lunar Pages. I wish I’d done it earlier - I’d have slept better sooner!
Cost is particularly good for those of us in the UK at the moment because of exchange rates.
On the RARE ocassion I’ve had any problems, email response has been very quick. Not just problems (and that’s probably stating it too strongly), but general questions are treated with respect and answered promptly. I even had the guys and gals at LP help me sort out a PHP form, which is beyond their remit really - fabulous support.
It’s only ‘cos I’m mean that I haven’t rated any "10s"!
No hesitation whatsoever recommending these folks.
Phil